Faq

How can I become a brand ambassador?

Apply through email at TheKayFactory@gmail.com ! We cant wait to see your style.

Are there exchanges or returns available?

Anything from our cosmetic line is FINAL SALE. Exchanges can be done on merchandise if in new condition . Shipping cost must be covered by customer.

Is there a way to pick up merchandise locally?

Yes, select shipping and use code SHIP6 for local pick up. You will then be contacted when your order is ready.

How long is shipping?

Processing is 5-10 business days. Shipping is 5-10 business days.